In response to tragic incidents that have highlighted gaps in safety protocols within performance spaces and licensed venues across the United Kingdom, a collaborative effort has been initiated by key industry organizations. The UK Crowd Management Association, Night Time Industries Association, LIVE, and UK Door Security Association, along with industry experts and stakeholders, have unveiled a comprehensive best practice guide aimed at enhancing crowd management practices.
The initiative, aptly named ‘Safer Crowds, Safer Venues,’ seeks to provide venue operators, organizers, and stakeholders with a framework of accepted good practices in crowd management. With a particular focus on indoor spaces smaller than arenas, the guide aims to address critical safety concerns and improve the overall experience of attendees.
Anne Marie Chebib, spokesperson for the UK Crowd Management Association, emphasized the importance of standardizing effective crowd management practices. She stated, “The tragic incidents in recent years underscore the critical need for standardized and effective crowd management practices. This guide represents a milestone in our collective efforts to prioritize safety and well-being in performance and licensed spaces.”
The guide covers various aspects of crowd management, including risk assessment, planning processes, stakeholder engagement, and considerations specific to different types of venues and events. It stresses the significance of proactive measures and meticulous planning to mitigate potential risks, acknowledging that strategies may need to be tailored based on the nature of the event and venue.
Michael Kill, representative of the Night Time Industries Association, highlighted the complementary nature of the guide with existing regulatory frameworks. He remarked, “While this document serves as a valuable resource, it is important to recognize that it does not replace regulatory tools or official guidance. Instead, it complements existing frameworks by offering practical insights and recommendations based on industry expertise.”
The scope of the guide encompasses a wide range of indoor venues, including concert halls, theatres, nightclubs, bars, pubs, restaurants, and comedy clubs hosting cultural and entertainment events. However, it excludes arenas with over 5,000 seated capacity, outdoor events, and sports grounds, which are covered by separate guidelines.
Eric Stuart, Former Chair of the UK Crowd Management Association, emphasized the fundamental role of effective crowd management in ensuring the safety and success of venues and events. He stated, “Effective crowd management is fundamental to the success and sustainability of any venue or event. By adhering to the principles outlined in this guide, operators can ensure the safety of patrons and staff while fostering a vibrant and inclusive atmosphere.”
The release of ‘Safer Crowds, Safer Venues’ signifies a significant step forward in enhancing safety standards across the UK’s entertainment and hospitality sectors. While the guide provides valuable insights, users are encouraged to seek legal advice and consider statutory duties in conjunction with the guidance provided.
For more information and access to the guide, please visit Safer Crowds, Safer Venues.